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Re: Customizing Logon Page in Portal 7.4

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Hi Thruna/Stefan

 

Apologies for the short delay in response as I am only seeing this updated posting now

 

Now regarding the scenario Thruna mentioned: replacing "Get Support" link in CerLogonPage.jsp and logonPage.jsp and added a new branding image file and subsequently deployed the EAR file.

 

 

As you mentioned there is the possibility that this could be deployment related. Now in order to check this and proceed with analysis you can check the deployment  by navigating to :

 

\usr\sap\<sid>\<instance-id>\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment,\pcd ,\tempand \pcdContent

 

  • If you find any files with .err extension there, kindly remove the .err extension.
  • Then restart the J2EE engine.

 

Should the issue still not be resolved and there does not exist any.err files,kindly locate following * files in the deployment directory and remove the * extension and restart the J2EE engine.

 

com.sap.portal.design.dataprovider.par.bak
com.sap.portal.design.portaldesigndata.par.bak
com.sap.portal.design.themepartregistration.par.bak
com.sap.portal.design.urdesigndata.par.bak

 

Note: Please make sure that you do not delete the entire file,you onlyneed to remove the .err or * extension.

 

Lastly after performing the checks outlined above kindly proceed and check the PCD inconsistencies as per note number 1086644.

 

Kindly update me as per your findings.

Kind Regards

Troy Cronin - Enterprise Portal Support Engineer


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