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Re: Create Email template with Survey link in C4C

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Please use this as below


<html>

<head>

<meta content="text/html; charset=utf-8" http-equiv="Content-Type">

</head>

<body>

<p>Dear #CUSTOMER#,</p>

 

<p>Thank you very much for contacting us. The ticket #TICKETID# status has been changed to #STATUS# and we would like to get your feedback on our customer care operations in order to serve you better in future. </p>

 

<p>Please provide your valuable feedback by click on this link: #SURVEYID1# </p>

 

<a href="https://{/FormCampaignExecutionPlaceholder/Survey/SurveyID}1">Please Complete a Survey</a>

 

<p>Thank you,</p>

<p>Customer Care</p>

</body>

</html>

 

The highlighted section is what is missing / wrong in your snippet, i have tested the HTML code above and this works fine and should work for you as well


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